Cancellation Policy & Information on Preparing for a Course
Cancellation Policy
NO REFUNDS WILL BE ISSUED. Enrollees are allowed a one-time opportunity to reschedule (within one month) providing our office is notified three working days prior to the first day of the course that is missed. If you do not reschedule 3 days prior to the class, and do not attend the class, you will forfeit the entire course fee.
Preparing for the Course
Please verify the dates, days, and times of your training. Arrive for the course on time. Give yourself plenty of time to find the training location and a convenient parking spot. Students arriving after the start of the course will be turned away and will have to reschedule their training. If your course is split into more than one session, you must attend all course sessions to receive course certificates.
Wear comfortable clothing (pants, tennis shoes are best) for all CPR and first aid courses. Bring a lunch or snack for a course over four hours long.
Disabilities
If you have special needs (i.e., a close captioned video monitor), please call our office to make these arrangements ahead of time. Training in first aid and CPR requires physical activity. If you have a medical condition preventing you from taking part in the practice sessions, tell your instructor.
Health Precautions
According to the Centers for Disease Control (CDC), there are NO reported cases of infectious disease transmission from use of CPR manikins. The Red Cross follows widely accepted guidelines for cleaning and decontamination of training manikins. When basic personal hygiene (frequent hand washing) is practiced, risk of disease transmission during CPR training is low. To minimize risks of disease transmission, follow basic health precautions while participating in training. Take precautions if you have a condition that would increase your risk or other participant’s risk of exposure to infections.
Request a separate manikin if you:
• Have an acute condition, like a cold or sore throat, cuts or sores on your hands or around your mouth.
• Had a positive blood test for hepatitis B or C.
• Have a chronic infection indicated by long-term positive blood tests for hepatitis B or C.
• Have had a positive blood test for antibodies to HIV, the virus that causes many severe infections including AIDS.
• Have a type of condition that makes you unusually likely to get an infection.
If you need your own manikin, call ahead to (831) 624-6921. You can also ask for one from your instructor.
You will not be asked the reason for your request. Your manikin will not be used by anyone until it has been cleaned and decontaminated according to recommended guidelines.
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